Terms of Service

Last updated: October 15, 2026

By ordering from Lahore Bouquet, you agree to these terms.

1. Orders

Orders are placed through our website checkout or WhatsApp (0310-4225974). Your order is confirmed once we acknowledge it and payment is verified. Product prices on product pages are the final prices; delivery across Lahore is free.

2. Delivery

We deliver across Lahore, typically within 2–5 hours for same-day orders placed before our daily cutoff. Delivery times may vary by area, stock availability and order volume, especially on Valentine's Day, Eid and Mother's Day. Please provide a complete address and an reachable phone number for the recipient.

3. Payments

We accept Cash on Delivery, bank transfer, JazzCash, EasyPaisa and international cards. For bank/e-wallet payments, please share your payment screenshot on WhatsApp so we can verify and dispatch your order without delay.

4. Freshness & Substitutions

Every bouquet is hand-tied fresh on the day of delivery, and we send you a photo on WhatsApp for approval before dispatch. If a specific flower is unavailable, we will suggest a substitution of equal or greater value and will not change your order without your approval.

5. Returns & Refunds

Fresh flowers are perishable and cannot be returned. If your order arrives damaged, incorrect or significantly different from the approved photo, contact us on WhatsApp within 24 hours with photos and we will replace it or refund you.

6. Contact

Questions about these terms? Reach us via our contact page or WhatsApp 0310-4225974.